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Quality

Quality Policy

It is the policy of Biocel Ltd. to produce and supply products, service and professional advice to the highest quality standard, whilst consistently meeting the requirements of its customers.

Product safety, which incorporates Hazard Analysis Critical Control Points (HACCP), is central to the manufacture of all our products.

Other objectives are:

  1. 95% of all deliveries to our customers are dispatched within 7 working days.
  2. To meet all customer requirements as agreed with the customer.
  3. To attain a production target of 90% Right First Time for liquid production and 100% for powder production.
  4. To ensure there is no recurrence of customer complaints.
  5. Continual improvement of the Quality Management System.
  6. To build mutually beneficial relationships with our suppliers and customers, particularly in the area of product service and development.

To maintain these objectives Biocel operates a Quality Management System to the standard of I.S EN ISO 9001:2015.

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